Interactive voice response

Results: 1309



#Item
481Telephony / Technology / Elections / Voting systems / Electronic voting / Information society / Interactive voice response / Automated attendant / Dual-tone multi-frequency signaling / Election technology / Politics / Voting

Automated Telephone Voting - Australian Electoral Industry Standard

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Source URL: www.eca.gov.au

Language: English - Date: 2011-05-09 00:18:01
482Finance / Business / Telephone banking / Automated teller machine / Bank / Direct debit / Voice over IP / Authentication / Interactive voice response / Technology / Payment systems / Banking

CreaLog Banking Self-service transactions completed over the phone CreaLog Banking is a solution tailored to customer

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Source URL: www.crealog.com

Language: English - Date: 2013-04-04 06:52:43
483Computer telephony integration / Network performance / Markov models / Stochastic processes / Teletraffic / Call centre / Queueing theory / Interactive voice response / Telemarketing / Statistics / Electronic engineering / Telephony

Queueing Models for Call Centres Mag. DI Dr. Christian Dombacher[removed]Nikolaus Lenaugasse 8 A-2232 Deutsch-Wagram[removed]

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Source URL: www.telecomm.at

Language: English - Date: 2010-05-13 05:20:23
484User interface techniques / Computational linguistics / Customer experience management / Speech recognition / Multimodal interaction / Interactive voice response / Dialog system / Speech analytics / Speech synthesis / Human–computer interaction / Computing / Marketing

STEK10 Final Program[removed]:13 PM

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Source URL: conferences.infotoday.com

Language: English - Date: 2010-07-16 15:56:00
485Call centre / Business / Interactive voice response / Call center industry in the Philippines / Electronic engineering / Dialer / Electronics / Customer relationship management / Business software / Human resource management / Workforce management

3 Organizing and Managing the Call Center You don’t know what you don’t know until you know it…the right solution is a continuous search for the right solution. Dr. Ichak Adizes

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Source URL: cdn.ttgtmedia.com

Language: English - Date: 2010-06-24 16:58:26
486Electronics / Interactive voice response / Presence information / Instant messaging / Email / Voice over IP / Videotelephony / Computer-mediated communication / Computing

Internet Telephony: not Telephony over Internet Jonathan Rosenberg Bell Laboratories Spring VoN 99

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Source URL: www.cs.columbia.edu

Language: English - Date: 2003-03-25 13:54:00
487Interactive voice response / Infrastructure / Customer relationship management / Marketing / Business / Call Centre

LC Paper No. CB[removed]) For discussion on 17 January[removed]Legislative Council Panel on Public Service

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Source URL: www.legco.gov.hk

Language: English - Date: 2011-01-10 05:10:30
488Customer experience management / Interactive voice response / Customer profitability / Sales / Call centre / Customer lifetime value / Customer experience / Strategic information system / Business / Marketing / Management accounting

Whitepaper The Customer Profitability Conundrum action according to the customer, product, channel, and location that generated it.

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Source URL: www.eyeris.com

Language: English - Date: 2014-03-28 21:55:27
489Customer experience / Customer service / Customer relationship management / Customer satisfaction / Interactive voice response / Service-level agreement / Call centre / 24/7 Customer / Co-creation / Marketing / Customer experience management / Business

White Paper Contact Centers: Provide the Best Customer Experience for Business Success What You Will Learn As contact centers enter their fifth decade of existence, emerging technological, business, and customer

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Source URL: www.cisco.com

Language: English
490Marketing / Interactive voice response / Business / Hong Kong / Electronic engineering / Customer relationship management / PanTerra Networks / Call centre / Computer telephony integration / Telephony

Case Study[removed]Fully-Managed Trilingual Call Center for Government Agency - Hong Kong Housing Authority

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Source URL: www.pactera.com

Language: English - Date: 2013-01-21 20:38:38
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